Thank you for contacting Skype Customer Service! I understand that you are unable to make calls. I am sorry to hear about this. I definitely understand the urgency for this said request and as your trusted advisor, I will be more than willing to work with you on this case. As Skype takes your privacy seriously, we automatically restrict accounts that has shown signs of suspicious activities and given that we trust that since you as the account holder know the Terms of Use of Skype, we ensure that these security breaches have been taken cared of at the soonest time possible. After thorough investigation, certain actions are more closely associated with fraudulent activity on Skype than others. As a precaution, we suspend any account that gives us cause for concern and the account must remain restricted. Thank you for your understanding. Best regards, Rhea A Skype Customer Service