"The software industry is in a sorry state, at least from the standpoint of the people who are part of it. Developers hate life. Customers rarely like what they get. The software stinks. The current environment almost guarantees that software developers, and their customers, will fail. Someone has turned off the light at the end of the tunnel. Disappointment, discouragement, and pessimism are the natural result. It’s hard to be an optimist when you never win and you see no signs of that changing."